Terms of Service

About these terms

These terms apply to your use of the TradiePlus website and the free resources we make available here. They sit alongside any signed engagement letter — if there's a conflict, the engagement letter wins for that piece of work.

Services

TradiePlus provides marketing, branding, and business growth services tailored for Australian tradespeople. Information on this site is general in nature and isn't a substitute for advice tailored to your business.

Engagement

Paid work is governed by a separate signed engagement letter that sets out scope, deliverables, timelines and fees. Nothing on this site constitutes an offer until that engagement letter is signed by both parties.

30-day trial

New ad-management clients may take a 30-day trial: we build and run the campaign and charge no setup fee and no management fee for that period. Ad spend is not included and is paid by you directly to Google or Meta. The trial is limited to one per business and to a client's first engagement with us. At the end of the 30 days you may continue on our published rates or stop, with nothing further owed. Campaign assets created during the trial remain our property on the terms set out under Intellectual property below. No lead volume, ranking position or revenue outcome is promised for the trial or afterwards — see our FAQ.

Payment terms

Unless your engagement letter says otherwise, ad management is invoiced weekly in arrears and project fees are invoiced at agreed milestones. Standard terms are 14 days from invoice date. Late accounts may be paused until brought current.

Intellectual property

For one-off project work (logos, artwork, websites, written content created specifically for you), ownership of the deliverables transfers to you on full payment of the relevant invoice, including working files.

Ad-management assets are treated differently. Campaign structures, keyword sets, ad copy, landing pages, creative and tracking configurations that we create as part of an ad-management engagement — including anything built during the 30-day trial — remain our property, and ownership transfers to you only after six months of continuous engagement. This is because the trial and the campaign build are provided at no cost.

Your advertising spend, and the billing history attached to it, are yours at all times. We retain the right to display non-confidential work in our portfolio.

Liability

To the extent permitted by law, our total liability for any claim arising out of an engagement is limited to the fees paid to us by you in the 90 days preceding the claim. We are not liable for indirect or consequential loss.

Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute is to be brought in the courts of New South Wales.

Contact

Questions about these terms? Email admin@tradieplus.com.