An assistant in your pocket that does the admin.

Text or voice-note the job — "Quote Dave $1,850 for the switchboard upgrade." It builds a branded quote off your price list, sends it to the customer by SMS or email, and logs it. Done before you've started the ute.

Photograph the switchboard, the leaking tap, the job in front of you. The assistant reads the photo, drafts the scope and line items off your price list, and hands you a quote to check and send — turning a two-minute snap into a same-day quote.

Driving away from site, just talk: "Rewire the garage, eight downlights, new subboard, about a day and a half." It transcribes it, pulls out the scope and materials, files it to the job and drafts the quote — no paperwork at the kitchen table.

Finished the job? "Invoice the Henderson job, final payment." The assistant raises the tax invoice in Xero or MYOB, drops in a pay link, and sends it — so you're getting paid while you pack up, not on Sunday night.

Certificate of compliance, test-and-tag, gas or electrical cert — pre-filled from the job details you already captured, ready for you to check and sign. The paperwork that keeps you legal, without the after-hours admin.

"Book Sarah in Thursday 2pm." It puts the job in your calendar, texts the customer a confirmation with your address and ABN, and sends a reminder the day before to cut no-shows.

"Tell the Bakers we're pushed to Monday, sorry for the muck-around." It writes a polite, on-brand message, you glance at it and hit send. Every customer kept in the loop, none of the dread.

One text before you've had your first coffee: today's jobs in order with addresses, what to load, who's owing you money, and which quotes are still waiting on a yes. The whole business on one screen, every morning.

Every missed call is a job to the next bloke. When you can't pick up, the caller instantly gets a text — "G'day, you've reached [your business], on the tools right now. What do you need?" — and the conversation starts before they dial a competitor.

An AI that answers your phone, takes the job details, books the quote and texts you the summary. A fraction of the cost of an answering service, and it never calls in sick. Works nights, weekends and smoko.

The assistant tracks what's owed, tells each customer exactly what's due and when with the pay link attached, and escalates politely if it drifts overdue — then tells you the outstanding total. You chase nobody; the money still turns up.

Form submits, missed calls and Google enquiries land directly in your CRM (Tradify, ServiceM8 or HubSpot) with the right tags and assignee. No more leads dying in an inbox.

After a quote goes out, the system checks back in on day 2, day 5 and day 10 — friendly, in your voice — so warm quotes don't go cold while you're flat out on the tools.

A one-tap Google review link goes out when a job's marked complete. Once a week you get a wrap: new reviews, your rating trend, and a draft reply to each — with anything under four stars flagged the moment it lands so you can make it right.

Trade licence, public liability, vehicle rego, white card, worker tickets — tracked with a heads-up well before each one lapses, and a draft renewal ready to go. Never lose a job (or cop a fine) over expired paperwork.